Identifying and Analyzing the Dimensions and Components of Improving Social Intelligence among the Faculty Members of Farhangian University of Tehran

Abstract

Purpose: The human resources of any organization is a determining factor in its organization, and improving social intelligence in the human resources of educational organizations can improve the quality of education and learning services. Therefore, the current research was conducted with the aim of identifying and analyzing the dimensions and components of improving social intelligence among the faculty members of Farhangian University.  Methodology: The method of this study was mixed (qualitative-quantitative). The research population in the qualitative part was the experts in the fields of educational management, cultural management, human resources management and social psychology in 2021 year and in the quantitative part was the faculty members of Farhangian University of Tehran in the 2021-2022 academic years. The sample of the research in the qualitative part according to the principle of theoretical saturation were determined 20 people who these people were selected by purposeful sampling method and in the quantitative part according to Cochran's formula were determined 260 people who these people were selected by stratified random sampling method based on the field of study. Data in the qualitative part were collected by semi-structured interview and analyzed by content analysis method in MAXQDA software and in quantitative part were collected by researcher-made questionnaire and analyzed by exploratory factor analysis and structural equation modeling methods in SPSS and Smart PLS software.  Findings: The findings of the qualitative part showed that the social intelligence among the faculty members of Farhangian University has 55 indicators, 9 components and 3 dimensions including individual characteristics (with the components of personality characteristics and evaluation), social knowledge and technology (with the components of knowledge application, information technology application and educational technology) and social skills (with the components of internal and external relations, public relations, ability in a specialized field and management skills). The findings of the quantitative part showed that the factor load, content validity, average variance extracted and reliability of dimensions and components were confirmed. In addition, the social intelligence model on all three dimensions of individual characteristics, social knowledge and technology and social skills and each of the three mentioned dimensions on its components had a direct and significant effect (P<0.001).  Conclusion: Specialists and planners of the higher education system according to the identified dimensions and components through the improving social intelligence can provide the basis for promoting the education and learning of university students.